Terms and Conditions - Scarlett Cleaners
Welcome to Scarlett Cleaners. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
Service Agreement
Scarlett Cleaners provides professional cleaning services for garments, textiles, and household items. Our services are subject to the following terms:
- Acceptance of Terms: By using our services, you accept these terms in full.
- Service Availability: Services are available at our specified locations during operating hours.
- Eligibility: Users must be at least 18 years old to utilize our services.
Pricing and Payment
Pricing
Our pricing structure is transparent and competitive. All prices are subject to change without notice.
Payment Methods
We accept various payment methods, including credit cards, debit cards, and mobile payments. Payments are processed securely.
Order Process
To place an order, follow these steps:
- Schedule a Pickup: Arrange a convenient time for us to collect your items.
- Submit Your Items: Provide the necessary garments or textiles for cleaning.
- Processing: We will clean and process your items according to your specifications.
- Delivery: Your cleaned items will be delivered back to you within the stipulated time frame.
Responsibilities
Customers are responsible for:
- Providing Accurate Information: Ensure all details provided are correct to avoid any service delays.
- Item Condition: Items should be in good condition and free from excessive damage.
- Payment: Timely payment is required upon service completion.
Limitation of Liability
Scarlett Cleaners is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We take utmost care in handling your items, but certain limitations apply.
Cancellation Policy
Orders can be canceled up to 24 hours before the scheduled pickup time without incurring any charges. Cancellations made after this period may be subject to fees.
Privacy Policy
We prioritize your privacy. All personal information collected during the service process is handled in accordance with our Privacy Policy.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Scarlett Cleaners operates.
Changes to Terms
Scarlett Cleaners reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes through our official communication channels.
Acceptance of Changes
Continued use of our services after any changes constitutes your acceptance of the new Terms and Conditions.
Contact Information
For any queries regarding these Terms and Conditions, please refer to our official communication channels.